Stepping into a Registered Manager role is an exciting milestone — but it comes with significant compliance responsibilities, regulatory expectations, and leadership challenges from day one.
Our structured 12-month programme guides you through your critical first year with clear monthly focus areas, ongoing support, and expert guidance to help you become a confident, capable leader.
No overwhelming information dumps. No generic templates. Just clear, month-by-month support that builds your knowledge and confidence step by step.
New Registered Managers starting their first RM role
Deputy Managers transitioning into the Registered Manager position
Experienced managers taking over a new service or location
Managers who want structured, month-by-month guidance through their first year
Whether you're managing a care home, supported living service, domiciliary care agency, or any regulated care setting — we provide the tools and guidance you need to succeed.
Each month focuses on specific areas of your role, building progressively toward confident leadership and inspection readiness.
Getting to grips with your role and responsibilities
CQC framework and quality statements
Regulatory notification coaching
Understanding your governance role
Staff team introduction and stakeholder mapping
Goal: Understand your service, identify priorities, and build key relationships
Establishing robust operational frameworks
Quality assurance and audit systems
Staff supervision and appraisal structures
Care plan review processes
Incident and safeguarding procedures
Goal: Implement systems that support consistent, safe care delivery
Developing leadership skills and team culture
Performance management and accountability
Building positive team culture
Staff development and training coordination
Mid-year progress review and reflection
Goal: Lead with confidence and create a strong, engaged team
Preparing confidently for CQC inspection
Inspection preparation and evidence organisation
Staff and service user interview preparation
Provider Information Return (PIR) guidance
Final confidence building and readiness check
Goal: Enter inspection confident, prepared, and able to showcase your service
✉️ Email support
Get answers to your compliance and management questions
📋 Monthly regulatory updates
Stay current with CQC guidance changes
📚 Resource library access
Templates, guides, and best practice notes
Instead of receiving everything at once, you get exactly what you need, when you need it. Each month builds on the last, creating manageable progress.
Learning theory isn't enough — you need time to apply it. Our phased approach lets you implement, practice, and refine before moving forward.
By month 12, you've lived in your role long enough to demonstrate consistency and genuine understanding — exactly what inspectors look for.
Monthly check-ins mean we can adjust the programme based on your progress, service changes, or unexpected challenges as they arise.
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Training courses provide knowledge, but our programme provides ongoing support. You get continuous access to updated resources, monthly compliance checklists, regulatory alerts, and email support — not just a one-day session.
Absolutely. Even experienced managers benefit from up-to-date resources, regulatory updates, and time-saving templates. Many of our members are seasoned professionals who want to stay current and work more efficiently.
Yes. There's no long-term commitment. Cancel anytime with 30 days' notice. We're confident you'll find value, but we don't lock you in.
That's what email support is for! Ask questions about your specific situation and get guidance from our compliance experts. Add Priority Support for faster response times.
Yes! While many of our members manage care homes, our resources cover all regulated care settings including domiciliary care, supported living, and specialist services.
Yes. Contact us for multi-manager subscriptions at discounted rates. Great for organizations with multiple services or locations.
You'll receive immediate alerts about regulatory changes, plus updated resources and guidance on what the changes mean for your service. This is one of the biggest benefits of membership.
Important: Our assessment service provides predictive estimates to help care homes prepare for CQC inspections. Predictions are not guarantees and actual inspection outcomes may vary. We are an independent service and are not affiliated with, endorsed by, or representing the Care Quality Commission.
Orobo Healthcare Ltd is registered in England and Wales under registration number 16729327 at Bank Gallery, High Street, Kenilworth, CV8 1LY
© Copyright 2025 Orobo Healthcare Ltd | Not affiliated with the Care Quality Commission
